Bank of America How to Close My Account
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How do I change my legal name or legal title?
To change your legal name or legal title: Please bring a government-issued photo ID plus any additional documentation specific to your situation to any Bank of America financial center. An associate will give you forms to complete and will assist you with obtaining a new debit card and/or credit card.
If you are a co-owner or authorized user on the account: Please note that in order for us to update your name, the account owner (or other co-owners) must accompany you to the financial center.
| If you have a name change due to: | Please bring your government-issued photo ID and the following documentation: |
|---|---|
| Legal name misspelling on your account | Birth Certificate |
| Marriage | Marriage Certificate |
| Divorce | Divorce decree |
| Legal court order | Legal court order |
| Adoption | Adoption certificate |
If you don't live near a financial center: Please contact customer service at 800.432.1000
(Mon-Fri 7 a.m.-10 p.m. or Sat-Sun 8 a.m.-5 p.m., eastern time).
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How do I close my account?
We're sorry to hear that you want to close your account. If we can improve your banking experience with us, please let us know what we can do. Call us at 800.432.1000 if we can assist you in any way.
To close your account, please ensure that you have canceled any recurring debits or credits linked to your account and your outstanding transactions have cleared. Then do one of the following:
Closing a checking or savings account
- Visit a local financial center to speak with a personal banker
- Call us at 800.432.1000
- Submit your request in writing to Bank of America, FL1-300-01-29, PO Box 25118, Tampa, FL 33622-5118. Be sure to have all account owners sign the letter and tell us how you would like to receive your balance, if any.
Closing a credit card account
- Visit a local financial center to speak with a personal banker
- Call us at 800.732.9194
- Submit your request in writing to Bank of America, PO Box 982234, El Paso, TX 79998-2234
Closing an IRA or CD account
- Visit a local financial center to speak with a personal banker
- Call us at 888.827.1812
How do I stop payment on a personal check?
You can request a stop payment on a personal check via Online Banking or by calling customer service at 1.800.432.1000 Monday through Friday from 7 a.m. to 10 p.m.; Saturday and Sunday from 8 a.m. to 5 p.m., local time or by calling the number on your statement.
To request a stop payment via Online Banking, please select the account and click Stop payment on a check under Services. Then complete the required information.
You will need to provide the following information: check number, date written, exact amount, and payee. If the amount and check number are not exact, the check may be paid. The stop payment cannot be placed on an item that has already been presented. A stop payment on a personal check will be effective for 6 months. We ask that you contact us if any information on the confirmation is not correct. For further information regarding stop payments, stop payment fees or regarding bank and customer responsibilities, please refer to your Deposit Agreement and Disclosures brochure.
How can I withdraw money from my personal checking account?
Lots of ways, including:
- Online Banking - to transfer funds between Bank of America accounts
- Bill Pay - to pay your bills in minutes from one simple site
- Cash withdrawals from Bank of America ATMs and other ATMs (at non-Bank of America ATMs we charge a fee for withdrawals; the ATM operator may charge an additional fee)
- Telephone transfers between Bank of America accounts
- Transfers between linked accounts at Bank of America ATMs
- Bank of America debit card purchases at participating merchants
- Scheduled transfers
- Personal checks
- Transactions with a financial center teller
(Additional transaction fees may apply. Refer to the disclosure you received with your account setup materials.)
How do Transactions Made After Business Day Cut-off impact my account?
Certain transactions you make to your checking accounts after the business day cut-off and before midnight* are included in the balance we use to pay transactions that night. This process may impact when fees apply to your accounts. The credits can help you avoid overdrafts, returned items and related fees. However, the debits may cause you to incur overdrafts, returned items and related fees.
The After Business Day Cut-off transaction deadline is based on the state where you opened your account and is listed in the table below:
After Business Day Cut-off Transaction Deadline:
| State Where Account Was Opened* | After Business Day Cut-off Transaction Deadline |
|---|---|
| AR,AZ,CA,IA,ID,IL,IN,KS,MI,MO,NM,NV,OK,OR,TX,WA | 11:59 PM Central Time |
| CT,DC,DE,FL,GA,MA,MD,ME,NC,NH,NJ,NY,PA,RI,SC,TN,VA | 11:59 PM Eastern Time |
*may not be midnight local time in some states.
The following credit transactions increase your balance used to pay transactions that night: cash deposited at an ATM or at a financial center, and transfers to your account from another Bank of America deposit account made at an ATM, at a financial center, through Online Banking or through Customer Service.
The following debit transactions reduce your balance used to pay transactions that night: cash withdrawals made at an ATM or at a financial center, and transfers from your account made at an ATM, at a financial center, through Online Banking or through Customer Service. To maintain a positive balance you need to ensure you have adequate funds in your account or in an account you linked for overdraft protection. Learn more about Overdraft Protection to cover these transactions.
The table below shows how transactions you make affect the balance we use to pay transactions, and the date that a transaction will appear on your account statement.
| Transaction Completed | Included in Balance used to Pay Transactions that Night? | Posting Date |
|---|---|---|
| Before today's Business Day Cut-off | Yes | Today's Date |
| AFTER today's Business Day Cut-off and BEFORE midnight* | Yes | Our Next Business Day |
| Midnight or after* | No | Our Next Business Day |
*may not be midnight local time in some states, see After Business Day Cut-off Transaction Deadline table.
The 2nd row in the table above illustrates that transactions made between Business Day Cut-off and midnight are included in your balance used to pay transactions that night but post to your account on our next business day.
What is the bank's holiday schedule in 2021?
Bank of America offices and financial centers will be closed in observance of the following holidays:
| New Year's Day | January 1 |
| Martin Luther King Jr. Day | January 18 |
| Presidents' Day | February 15 |
| Memorial Day | May 31 |
| Independence Day | July 5 |
| Labor Day | September 6 |
| Columbus Day | October 11 |
| Veterans' Day | November 11 |
| Thanksgiving Day | November 25 |
| Christmas Day | December 25 |
Please note that holidays may affect the time it takes to process certain transactions, and that updated transaction information may not display until the next business day after the holiday.
What is the FDIC?
The Federal Deposit Insurance Corporation (FDIC) is an independent agency of the United States government. If an FDIC-insured bank for savings association fails, the FDIC protects depositors against the loss of their insured deposits. FDIC insurance is backed by the full faith and credit of the United States government.
For more information about FDIC insurance, including the "Your Insured Deposits" layer brochure, visit the FDIC website layer. You may also contact the FDIC by calling 877-ASK-FDIC (877-275-3342).
What does the FDIC insure?
FDIC insurance covers all types of deposit accounts (checking, savings, money market savings and CDs), as well as bank individual retirement accounts (IRAs).
What is the insurance limit?
Deposits in checking accounts, savings accounts, money market savings accounts and Certificates of Deposit (CDs) are insured up to $250,000 per depositor, per insured bank, for each account ownership category under the FDIC's general deposit insurance rules. Deposits in bank individual retirement accounts (IRAs) are separately insured up to $250,000 per owner.
To learn more, contact the FDIC toll-free at 1.877.ASK.FDIC (1.877.275.3342) or visit www.fdic.gov layer.
Does Bank of America participate in the FDIC's Transaction Account Guarantee Program?
As of January 1, 2010 Bank of America no longer participates in the FDIC's Transaction Account Guarantee program. Coverage under the FDIC's basic deposit insurance rules continues to apply. Funds held in noninterest-bearing transaction accounts will no longer be guaranteed in full under the Transaction Account Guarantee Program, but will be insured up to $250,000, per depositor, per insured bank, for each account ownership category under the FDIC's general deposits insurance rules.
What should I do if I get an abandoned property notification from Bank of America?
If you have not accessed your account for an extended period (typically 3 years or more), you may receive a letter from us letting you know your account is considered abandoned and may be turned over to the state under escheat laws. You will need to follow the instructions on your letter to contact the bank and prevent escheatment.
What is escheatment? Escheatment is the process of reporting and remitting abandoned/unclaimed property to the appropriate state agency for custodial safekeeping. Each state has laws that govern when accounts are considered inactive and/or abandoned and when we're required to send a customer's property to the state.
Property types subject to escheatment include:
- Checking and savings account balances
- CD and IRA balances
- Safe deposit box contents
- Cashier's checks and other official items that are not negotiated
- Securities (such as stocks, bonds and mutual funds)
We encourage you to sign in and check your balances regularly to keep your accounts active. Questions? Contact us at 800.432.1000.
Bank of America How to Close My Account
Source: https://www.bankofamerica.com/deposits/account-information-and-access-faqs/